We'd Like to Hear From You
We hope our Web site is informative and useful to you.
If you have any questions or concerns about our health-care programs and services or if you have comments or suggestions about our Web site, please contact us at:
Mail:
Black River Memorial Hospital
711 West Adams Street
Black River Falls, WI 54615
E-Mail: obrienm@brmh.net
Telephone: 715-284-5361
FAX: 715-284-7166
Thank you!
Patient Financial Counselor
Our Patient Financial Counselor is available to assist patients with billing information and concerns.
For an appointment or information, please call 715-284-1368 or e-mail londres@brmh.net.
As a healthcare organization dedicated to serving our communities, Black River Memorial Hospital will never refuse emergency care to anyone. However, patients are responsible for their hospital billings.
If you find that you need financial assistance with your hospital bill, it is important that you call us as soon as possible to discuss your situation and the financial assistance available to you. Our Patient Financial Counselor is available to help patients with billing information and concerns. For an appointment or information, call 715-284-1368 or e-mail londres@brmh.net.
Private Pay and Community Care
Black River Memorial Hospital serves everyone who comes to us in need of care. We have specific programs in place to assist patients with their hospital bills, whether they are Private Pay patients or have a balance due after insurance payment.
If you don’t have health insurance, there are several things we can do to help you. We can give you information on who is eligible and how to apply for Medicaid and other public programs. We also offer payment plans, which must be approved by our Patient Financial Counselor.
If you are not eligible for a public program or have a balance due after insurance payment, you may qualify for our Community Care Program. There is an application process for this program and our Patient Financial Counselor can help you apply. We do have interpreters available if language assistance is needed.
Community Care Guidelines PDF
Community Care Application PDF
Insurance Plans
We assist patients by filing medical claims with a number of insurance plans. If you have questions about your coverage, please contact your insurance carrier.
Black River Memorial Hospital has contracts for hospital services with the following managed care plans:
- Affordable Health Plan / GEHA
- Anthem - Blue Cross and Blue Shield
- Benefit Plan Administrators
- Choice Care
- Cigna
- Corvel (workers’ comp)
- First Health / Coventry Health Care
- Gundersen Lutheran Health Plan
- Health EOS / MultiPlan
- Health Tradition
- Humana
- Interplan Health Group
- Medicare, including Advocare, Senior Preferred, 65 Plus, and United Health Plan Medicare Complete
- Medicaid, including Atrium, Group Health/CompCare, Health Tradition, and Security Health Plan
- Security Health Plan, including Family Health Center for outpatient services only
- Tri-Care / Champus
- WEA
- WPS
Some managed care plans have a number of provider networks they partner with, so if you have questions about whether your plan is considered “in-network” with Black River Memorial Hospital, please contact us at 715-284-5361. Note that if you are in need of Durable Medical Equipment, Home Health, or Hospice services, our staff will contact your carrier prior to providing services to confirm your coverage.
Insurance Disclaimer:
Insurance companies, carriers, and plans that are accepted by Black River Memorial Hospital are listed here for your convenience. Insurance plans, coverage, and contracts change frequently and, although we strive to keep our Web site up to date, the most recent changes may not be reflected here. It is the responsibility of patients to verify with their insurance carrier that their plan will cover medical services provided by Black River Memorial Hospital providers.
Back to Top